This UX case study aims to develop an easy-to-use application for Dairy Drop, a subscription service offering both dairy and non-dairy products, enabling customers to routinely get deliveries of their preferred item.

Developing a mobile app prototype for Dairy Drop involves focusing on user experience and problem-solving. The app aims to address customer pain points like convenience, time management, and delivery quality, while showcasing features like product variety, subscription customization, and in-app support. Emphasizing a user-centric design, the prototype should reflect Dairy Drop’s commitment to sustainability and innovative solutions, targeting customers who value quality and ethical practices. The success of the prototype hinges on its ability to combine these elements into a seamless and engaging user experience, while ensuring technical feasibility.